A new breed of platforms such as Credgenics, Spocto X (a Yubi Company), DPDzero, CredResolve, Rezolv, Creditas Solutions and Skit AI among others are claiming to rewrite the rulebook. The traditional one-size-fits-all approach is now being replaced with AI-powered segmentation and personalised strategies. CredGenics claims to have helped a listed NBFC reduce vehicle loan bounce rates from 28 percent to 21 percent within six months by digitising collections. Sp octo’s AI-driven platform has enabled banks to cut bounce rates by 25-30 percent. The system claims to manage over 5.8 crore borrowers and handle 28 crore monthly touchpoints. It also analyses each borrowers’ behaviour to decide on the best course of action for them, including personalised reminders and tailored repayment options. The platform claims to be able to handle over 28 crore borrowers monthly and handling 28 crore touchpoints for them.