FASTag will impose extra penalties on users with low balance, delayed payments or blacklisted tags. FASTag transactions grew by 6 per cent in December last year to 382 million, against 359 million in November. The value also increased by 9 per cent to Rs 6,642 crore in December against £6,070 crore in November, according to NPCI data. New rules aim to streamline toll payments, reduce disputes and curb frauds, says NPCI. The chargeback process and cooling period as well as transaction rejection rules will also be changed to cut down on disputes and frauds in the system. The new rules are set to come into force from Monday, February 17, and will affect users who delay payments or have blacklistedtags. The system will reject such payments with “error code 176”. The charges will be added if the transaction is processed beyond 15 minutes from the time the vehicle passes the toll reader. If the amount is deducted, users can dispute the charge, but only after a mandatory 15-day cooling period. Users can ensure sufficient balance in the FAST Dag wallet before travelling, monitor transaction times to check for delays in deduction, and stay informed about FAST Sag status to prevent rejections due to inactivity.
