Paytm aims to achieve profitability in the next quarter, with a focus on digital transactions. Founder Vijay Shekhar Sharma assures that growth will come from the payment business and lending, despite past regulatory challenges. Upgraded processes and compliance are in place, with continued efforts to engage and retain a large customer base. With India’s booming stock market and rising domestic investor participation, Sharma highlighted that the growth of demat accounts and mutual fund investments will be India’s next big achievement after the digital payments revolution. The company is re-calibrating credit activities, and it remains a core growth driver, Sharma said. The payment business is the foundation, and is scalable and can generate profits on a standalone basis, benefiting from govt incentives and the upcoming National Digital Retail (NDR) initiative. While market share is important, the focus remains on acquiring and retaining a large, engaged customer base, he added. \”We were mixing up things that were incoherent on strategy. There were plenty of lessons for us from the 2024 experiences. Every pain has a message to deliver. The experience made me survive and learn… better this happened at this early stage,\” he said.
