A total of 95 complaints were disposed of, out of which 87 cases against police personnel were closed. Still, 82 complaints are pending before the SPCA. A complaint closed means the hearing in that case was conducted and completed, and based on evidence, the case was closed. In Nov 2020, state govt shut down the state police complaints authority until it was reconstituted. The move drew wide criticism from activists and the public, as there was an increase in the number of cases filed against cops over the past five years. Most complaints before the authority pertain to police refusing to register FIRs. Other complaints refer to personnel assaulting the complainant when an FIR was asked to be registered. In one such case, the complainant stated he was harassed by the police while registering an FIR. In 2014, state government issued a memorandum restricting the body from taking suo motu cognisance of misconduct by police personnel. It even directed some to perform social service, requiring them to educate members of 10 village panchayats about the existence, functioning, purpose, and utility.